Most successful top-ups are delivered within a few minutes. Carrier processing, maintenance, compliance review, or network conditions can occasionally cause delays.

A completed mobile top-up normally cannot be reversed because airtime or data is delivered directly to the selected number. Contact support immediately if a transaction failed or was not delivered.

Please verify the country, carrier, and number before payment. A completed top-up sent to the wrong valid number may not be recoverable.

Open your iziMinit account and view Transaction History. You can also contact support with your transaction reference.

Available payment methods are displayed securely during checkout and may vary by country, device, or transaction.

Some transactions require security or compliance review. This protects customers and helps prevent unauthorized payments and fraud.